Consumers have changed, and continue to evolve. They want more, and they want it quick. They’re creating multiple new signals every minute. Our consumer intelligence platform ingests billions of consumer signals to form a real-time picture. A comprehensive picture of consumers. Speeding up the time it takes for the brands to find changes and adapt. Giving them precious time back to fine tune their communication strategies and make smarter business decisions.
With cross-network social media monitoring for your brand, you can take a proactive approach to online reputation management. Real-time social media listening can pin-point a problem before it escalates to a crisis damaging the brand’s reputation, monitor consumer sentiment and identify key trends, helping you to manage risk and address negative virality.
Our team of expert analysts are experienced on a variety of data sets & tools for collecting, analyzing, organizing and visualizing data, and will provide you access to important insights in a quick TAT.
We form the right queries in English that will retrieve relevant information about your industry, brand, products, as well as marketing campaigns on Facebook, Twitter, Instagram, forums, news, blogs, or any other source in the web.
We identify, correct, and eliminate irrelevancies from collected data (data cleaning), but also enhance, refine, and improve it (data enrichment) to ensure that your data is free from all biases.
We measure your performance and benchmark it against the competition with Sentiment Analysis, Tonality, Word Clouds, Heat Maps, Share of Voice, and various other metrics.
We obtain key insights, trends and understand the sentiment of your audience, what they care about, their perception about your brand, and turn this information into actionable opportunities.
We create reports that show the numbers that matter towards your objectives with qualitative measurements, but also dig deeper with a qualitative analysis as to the reason behind those numbers as they appear.